Product documentation

Knowledge

Ground answers with uploaded documents and sources.

Assistant Knowledge (/app/assistants/{id}/knowledge) ingests files and websites into vector chunks. Embeddings use a local sentence-transformers model. Knowledge nodes on the flow canvas and runtime fallback path query these chunks.

Sources

  • Upload PDF, DOCX, TXT, or website URLs.
  • Per-source status — indexing, ready, failed with error message.
  • Chunk count and embedding model stored per source.
  • Intent bindings — attach sources to specific intents for scoped retrieval.
  • Website crawl filtering — include/exclude URL patterns to control what gets indexed.
  • Test retrieval — query box with combined vector + keyword scores.

Ingestion pipeline

  1. Parse document or crawl URL.
  2. Chunk with configurable overlap.
  3. Embed and store with keyword indexing.
  4. Synthesis optional — LLM-powered answer synthesis from retrieved chunks.

AI Agent Knowledge (/app/agents/{slug}/knowledge) is a separate RAG store for the agentic runtime — same embedding approach, different API namespace.